Update on Covid-19
Dear customers and partners,
As the world continues to face this unprecedented global pandemic COVID-19, our first priority at SULO is to keep our employees safe and healthy, while we ensure that you do not suffer any disruptions that would adversely impact your collection operations.
As a company, we have taken a number of steps to ensure that we meet these objectives. The drop or the postponement of incoming orders led us to temporarily adapt our production capacity but without jeopardizing our ability to deliver accordingly to our current customer needs. We will adjust these production means as the situation evolves.
Our service operations (delivery of new bins, maintenance and washing of bins and voluntary deposits) have also been adjusted according to current priorities. In agreement with customers involved, major operations of implementation of bins or voluntary deposit containers have been postponed. For sanitary purpose, we have restricted our service operations to the supply of new bins (with no return of the existing bin and no contact with the citizen. Eventually, most of our sales and administrative teams are working remotely from home.
One of our priorities is the stability of our supply chain, as we know that you count on us to be able to operate waste collection services that in many cases are critical in this period. Please be sure that our teams will be particularly cautious about your own needs and priorities in order to contribute the best as we can to your requests with the necessary flexibility that requires this specific situation.
We thank you one again for your loyalty and your understanding and we thank you in advance to share with us the priority given to the health and to the future of our employees and citizens.
Be sure that you can count on the commitment of our teams in SULO to continue to support you at their best under these unusual circumstances. If you have any questions or concerns, please contact your account representative or customer care.
Michel Kempinski & Jean-Marie Vaissaire
Management of the SULO Group
Message from 24/03/2020